Skip to main content
Our lobby is again closed to walk-in traffic. Due to Covid restrictions, please call 541-673-6616 for personal assistance. We apologize for the inconvenience.If you need to report an outage at any time of the day or night, call the outage hotline at 1-888-420-8826.Read more
Home
Smart Hub
Pay My Bill
Outage Map
The Co-op Difference
Menu
  • About Us
    • The Cooperative Difference
    • Our History
    • Employment Opportunities
    • Your Board of Directors
      • Board Meeting Dates
    • Contact Us
    • Member Handbook
    • Management Team
  • Member Services
    • Rate Information
    • Bylaws
    • Incentive/Rebate Programs
    • Payment Options
    • Donations and Sponsorships
    • Net Metering
    • SmartHub Information Portal
    • New Construction Information
    • Secure Phone Payment System
    • Capital Credits
    • About Touchstone Energy Cooperatives
    • Together We Save
  • Outage Center
    • Outage Status
    • Outage Map
    • How Power Is Restored
    • Power Outage Tips
    • Scheduled Outage
  • Safety
    • Call Before You Dig
    • Call Before you Fall
    • Generator Safety
    • Home Safety
    • Storm/Outage Safety
    • Tree Trimming Safety
    • Safety Quiz
  • News
  • Industry and Community Links
  • Douglas Fast Net
  • Choose EV

SmartHub Information Portal

SMARTHUB INFORMATION PORTALGraphics that explains smarthub

Welcome! Below you will find information links for all three versions of SmartHub but you may also want to view this overview video: SmartHub Overview

  • Web based.
  • iPhones and iPads.
  • Android phones and tablets.

How To Documents for Web based SmartHub:

  1. Signing Up for SmartHub
  2. Setup and Manage Payment Methods
  3. Pay Your Bill
  4. Manage Scheduled Payments
  5. View Billing/Payment History
  6. Manage Notifications
  7. Manage Your Contact Info
  8. Contact Us
  9. Report An Issue
  10. Use The SmartHub Feed

 

How To Documents for iPhone and iPad SmartHub:

  1. Installing SmartHub
  2. Setup and Manage Payment Methods
  3. Pay Your Bill
  4. Manage Scheduled Payments
  5. View Billing/Payment History
  6. View Usage
  7. Manage Notifications
  8. Change Your Password
  9. Contact Us
  10. Report An Issue
  11. Use The News Feature

 

How To Documents for Android SmartHub:

  1. Installing SmartHub
  2. Setup and Manage Payment Methods
  3. Pay Your Bill
  4. Manage Scheduled Payments
  5. View Billing/Payment History
  6. View usage
  7. Manage Notifications
  8. Change Your Password
  9. Contact Us
  10. Report An Issue
  11. Use The New Feature
Back to Top

Quick Links

  • Contact Us
  • News
  • Legal Info
  • Privacy Policy

Hours of Operation

Office Hours 

Monday - Thursday - 7am - 5:30pm

COVID-19 Preventing The Spread

Preventing the spread of the Corona Virus.

Follow us!

©2021 Douglas Electric Cooperative. All Rights Reserved.

  • About Us
    • The Cooperative Difference
    • Our History
    • Employment Opportunities
    • Your Board of Directors
      • Board Meeting Dates
    • Contact Us
    • Member Handbook
    • Management Team
  • Member Services
    • Rate Information
    • Bylaws
    • Incentive/Rebate Programs
    • Payment Options
    • Donations and Sponsorships
    • Net Metering
    • SmartHub Information Portal
    • New Construction Information
    • Secure Phone Payment System
    • Capital Credits
    • About Touchstone Energy Cooperatives
    • Together We Save
  • Outage Center
    • Outage Status
    • Outage Map
    • How Power Is Restored
    • Power Outage Tips
    • Scheduled Outage
  • Safety
    • Call Before You Dig
    • Call Before you Fall
    • Generator Safety
    • Home Safety
    • Storm/Outage Safety
    • Tree Trimming Safety
    • Safety Quiz
  • News
  • Industry and Community Links
  • Douglas Fast Net
  • Choose EV